|
Closing a referral (Referrers) |
|
|
|
|
1. Login to FORT and select Referrers from the main menu
2. Click View beside Active Referrals
3. Select the referral the Handler wishes to close from the list and click the green referral reference number link to display the referral details. (The unique reference number of the referral appears in the referral close request email)
4. Near the bottom of the page is a field 'Referrer Close Request'. Select 'Yes' from the drop down box and then click the "Update Referral" button
If you would like some more information about the outcome of the referral before you agree to close it please contact the Handler. Otherwise it is good practice to close the referral within 5 working days.
|